This privacy statement sets out our current policies and demonstrates our commitment to your privacy.
We respect your privacy. We will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, to process your booking, provide services and support, and share workshop, product, service, news and offerings with you. We do not, and will not sell your personal information.
You may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.
Kindly send any questions regarding this Policy and our privacy practices by email to firstname.lastname@example.org or in writing to Igniting Minds, 31 Friars Place Lane, W3 7AQ.
Who are we?
Igniting Minds Ltd is a specialist leadership development enterprise with a vision to support individuals and organisations to expand into their full potential.
Information we may collect from you
We may collect and process the following data about you:
- Information you provide when you contact us directly, by phone, or email;
- Details of your visit to our website (including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access);
- Information you provide by filling forms on our website. This includes information you provide when you register on a programme or place an order for our products and/or services;
- Information you provide when you subscribe to a newsletter or a mailing list.
The information you give may include your name, address and phone number, gender and email address. Potential and actual clients may also give sensitive personal data about themselves which is stored for the duration of your coaching or training programme. We may also keep written, video or audio records of conversations or discussions.
We always ask your permission before creating records and will offer you a copy of all recordings and notes.
A cookie consists of information sent by a web server to a web browser, and is stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
Where we store your personal data
We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your data. All Igniting Minds associates and third parties are required to observe our privacy standards and to allow us to audit them for compliance.
How we use your information
The information you provide will be kept confidential and is collected and processed for the following general purposes, or for any other legitimate purpose described by the applicable law.
- To provide you with the information, products and services that you request;
- To carry out our obligations arising from any contracts entered into by you and Igniting Minds;
- To notify you of changes to our services or changes to our website;
Who has access to your information
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive marketing communications from us then you can select your choices by ticking the relevant boxes on the form on which we collect your data.
You also may ask at any time to see the personal data you have given us and request correction or deletion by contacting us by emailing email@example.com.
We work with trusted third parties, including social network sites like Facebook, and with application developers who specialise in social media so we can connect to your social networks. Other social networks we use include Twitter and LinkedIn. All of these companies operate Third Party Sites. We provide access to our Site by third parties and business partners so we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends in your network.
We cannot control how your data is collected, stored, used or shared by these Third Party Sites or to whom it is disclosed. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. Embercombe is not responsible for how these Third Party Sites may use information collected from or about you.
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at firstname.lastname@example.org or in writing to Igniting Minds, 31 Friars Place Lane W3 7AQ.
You have the right to ask for a copy of the information Igniting Minds holds about you. We may charge £10 for information requests to cover our costs in providing you with details of the information we hold about you.
Security of your personal data
When you give us personal information we will take steps to ensure that it is treated securely. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We welcome any questions regarding this Policy and our privacy practices. Please send them by email to email@example.com or by writing to Igniting Minds, 31 Friars Place Lane, London, W3 7AQ